File audits that show their working
AI works through each client file step by step, quotes the evidence behind its findings, and asks your auditor when it isn't sure. Built for Australian insurance brokers.
AI does the reading. Your auditor makes the call.
78% less time than a manual review.
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Built for real client files
Attach PDFs, Word and Excel files, emails and images. Emails are unpacked so every attachment becomes evidence, and scanned pages are read with OCR.
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Evidence on every check
Each check ends with a finding and the passages it relied on, quoted word for word from the source document.
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Your auditor decides
When the AI can't decide, it pauses and asks. Auditors can request a re-assessment or override a decision, with the reason on the record.
One client file, audited step by step
Each audit takes one insured and one policy and checks the file against a versioned audit template.
A template that follows the file
- Steps run only when they apply
- The audit first classifies the file, such as retail or wholesale client, new business or renewal. Steps that don't apply are marked Not applicable.
- Clear criteria for every check
- Each check spells out what passes, what fails and what does not count as evidence.
- Versioned and locked
- A published template version can't be edited, and every audit keeps the version it ran against.
See why, not just what
- Quoted from the source
- Findings cite passages word for word, with the file they came from. Open a citation to see the document.
- Citations are checked
- Every citation is verified against the attached files. Anything that can't be matched is labelled as not verified.
- Contradictions surface
- If findings disagree in a way that matters, the step pauses and tells the auditor what conflicts.
From finding to register
- Incidents matched to obligations
- A failed step raises a potential incident and matches it to the obligations in your Curium obligations register.
- Complaints hiding in emails
- Emails in the file are screened for signs of a complaint and raised as potential complaints.
- Logged when a person says so
- Log incident and Log complaint open the form pre-filled by AI. Nothing reaches a register until someone confirms it.
78% less time than a manual review
In our first client deployment, Compliance Audit cut reviewer time by 78% for the same audit. Results depend on file type and current review depth.
See the patterns across your files
The Insights tab rolls up your audits over the last 30 or 90 days, so you can see where issues repeat.
Book a demo- Top issues
The findings that keep coming back
The most common issues across your audited files, ranked.
- By authorised representative
Compare like for like
Files audited, findings and findings per 100 files for each authorised representative.
- Recently failed
Know where to look next
The latest audits that failed, ready to open and review.
Built on the rules brokers answer to
Audit templates turn obligations into checks. Curium sets up your template and versions every change.
Corporations Act 2001
Insurance Contracts Act 1984
Insurance Brokers Code of Practice
From client file to finished audit
Step 01: Create the audit
Pick the audit template and enter the insured, policy number, broker and auditor.
Step 02: Attach the file
Drag in the documents and emails. An audit holds up to 100 files.
Step 03: Run the audit
The AI works through the steps in order and pauses with a question when it needs your input.
Step 04: Review and act
Check the findings and evidence, log incidents or complaints, and download the audit PDF.
Your questions, answered.
Commonly asked questions about Compliance Audit.
- Compliance Audit is a tool in the Curium platform that runs AI-assisted audits of client files for insurance brokers. Each audit checks one file against an audit template, step by step, and every check produces a finding with the evidence it relied on.
Get rid of the guesswork
Start with a free assessment of your processes. Based on this, we'll create a personalised demo to show you how Curium can help your business.
Book a demo