Managing Super Complaints: Lessons from ASIC Report 844 for Trustees
Article · 3 November 2026
Compliance, risk and claims software built for Australian insurance
Curium is AI-powered software built only for insurance. It helps insurers, underwriting agencies (MGAs), brokers and super funds stay compliant, manage risk and run claims in one place.
Insurance Business Awards 2026Winner
ANZIIF Australian Insurance Industry Awards 2026Winner, Insurtech Start-up of the Year
Finnies 2025Finalist
ISO/IEC 27001Certified
Who we serve
Insurers
Third-party oversight, claims and file audit for insurers.
- CPS 230 Third-Party Oversight
- Claims and Underwriting File Audit
- Claims Platform for Agencies and Insurers
- AI Auto-Detect
Underwriting agencies (MGAs)
Compliance, claims and file audit for agencies that write on behalf of insurers.
- Compliance Platform for Agencies
- Claims Platform for Agencies and Insurers
- Claims and Underwriting File Audit
- AI Auto-Detect
Brokers
Compliance, claims and file audit built around the Insurance Brokers Code of Practice.
Super funds
Third-party oversight and a compliance platform for super funds.
- CPS 230 Third-Party Oversight
- Compliance Platform for Super Funds
With Curium, tasks that once took days were completed in seconds. The team shifted from operational backlog to proactive customer improvement.
Curium helped reduce our compliance and regulatory reporting preparation time by approximately 50% through centralised records and automation.
What Curium does
Compliance and risk
Registers, risk appetite, a risk register and controls in one platform, with your AFSL obligations kept current for you.
- Compliance Platform for Agencies
- Compliance Platform for Brokers
Audit and oversight
Audit files and oversee third parties, with evidence for every finding.
- Broker File Audit
- Claims and Underwriting File Audit
- CPS 230 Third-Party Oversight
Claims
Claims in one place, with timelines and compliance built in.
AI detection
Find the complaints, breaches and risk incidents nobody logged, in emails, documents and call transcripts.
Obligations registers, ready to load
The AFSL Obligations Register is a spreadsheet of licensee obligations, each in plain English with a link to the source. Bought online, with prices shown.
Agency AFSL Obligations Register
300+ obligations for underwriting agencies (MGAs).
Broker AFSL Obligations Register
200+ obligations for brokers, including the Insurance Brokers Code of Practice.
Curium cuts complexity and costs
99%
Faster reporting. Obligations and data are pre-loaded.
$50K+
Annual legal cost savings. No external consultants for legal updates or training.
50%+
At least 50% time saved every day. Everything in one view and one click away.
Live in hours, with no IT required
Your compliance team can update workflows, thresholds and dashboards without developers or consultants.
Book a demo or get in touch. We show you the platform.
We set it up. We configure it for your business.
Training and support. Quick training for your team, and ongoing support whenever you need it.
Curium is sold as a SaaS subscription with affordable prices and quick onboarding. An enterprise version is also available.
From the Library
The 2026 AI Compliance Checklist for Australian Insurers, Brokers and Underwriting Agencies (MGAs)
Article · 3 November 2026
GICOP Redraft: What Changes in the Proposed General Insurance Code | Curium
Article · 29 October 2026
Your questions, answered
What is Curium?
Curium is AI-powered compliance, risk and claims software built only for insurance. It helps insurers, underwriting agencies (MGAs), brokers and super funds stay compliant, manage risk and run claims in one place.
Who is Curium for?
Insurers, underwriting agencies (MGAs), brokers and super funds in Australia.
Is Curium GRC software?
Yes. Curium is governance, risk and compliance (GRC) software built only for insurance. Its compliance platform brings registers, risk appetite, a risk register and controls into one place.
Does Curium use AI?
Yes. AI reads emails, documents and call transcripts to find complaints, breaches and risk incidents that were never logged, audits files and prepares reports. The AI prepares and recommends. Your people review and decide.
How quickly can we start?
Most teams are up and running on the compliance platform within a few hours, and AI Auto-Detect is live in a day.
How is my data protected?
Curium is certified to ISO/IEC 27001:2022.
How does pricing work?
Curium is sold as a software as a service (SaaS) subscription: one standard agreement, affordable prices and quick onboarding. An enterprise version is also available if you need a formal agreement with extra commitments. Prices and onboarding change for enterprise, because there are more contracts and reviews to go through. Book a demo and we will give you a clear quote.
See Curium in action
Book a demo and we will show you how Curium works for your business.
