Changes to Complaints reporting
New ASIC complaints reporting requirements from 1 July – understand RG 271 changes and practical implementation tips.
What’s on
What you need to know ahead of 1st of July
Starting from the 1st of July most financial institutions will be required to change the way they record and report Complaints to ASIC.
During the webinar we will highlight the main changes and provide practical examples of best ways to adopt them.
Key Highlights
- Brief summary of Complaints regulation (RG 271) and what it means for your business
- Changes to data and reporting requirements
- Practical tips on how to implement the changes
Target Audience
This webinar is suited for a wide audience of professionals working General and Life insurance, brokers, superannuation, and other financial service companies holding an AFSL license subject to ASIC reporting.
Tetiana George.
Tetiana George
CEO, Curium
Tetiana is the CEO and Co-Founder of Curium, a no-code tech platform that runs end-ton-end claims and compliance. During the past 17 years Tetiana has worked for most of the large global insurers as consultant with the Boston Consulting Group and Oliver Wyman (part of Marsh McLennan Group). She advised firms in more than 20 countries across variety of areas from strategy to operations and product design. Tetiana came to Australia in 2017 and joined Blue Zebra Insurance as Head of Claims & Operations. Having experienced the power of technology firsthand, she started Curium to enable insurers, underwriting agencies, and brokers to enter the market and scale in record time.
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