Meet Curium at Insurance in super conference – ASFA
We were privileged to present at the recent Life Insurance in Super conference.
What’s on
ASFA Spotlight on insurance in super
Claims, complaints, call centres – where can we go from here?
Claims performance and complaints continue to attract regulator attention. While technology can simplify and streamline many processes, do we have the right balance of human interaction and judgement? Is Chat GPT the way forward for straightforward matters? Can it develop a bank of valuable material, freeing up staff for high-touch interactions? Are funds set up to reap the advantages?
Target Audience
Fund CEOs, trustees, chief operating officers, heads of insurance, insurance executives and managers, product managers, product designers. Also, service providers to funds such as lawyers, actuaries and fund administrators, consumer advocates and educational specialists.
Natasha – Our AI-powered Virtual Assistant
At the ASFA Spotlight on Insurance conference, we introduced Natasha, our AI-powered virtual assistant! Natasha stole the spotlight as we showcased her remarkable capabilities. Currently, in the training phase for responding to customer inquiries, Natasha exemplifies the immense power of technology and its invaluable contributions to the insurance industry. Watch the video to delve into her structured data approach, which elevates customer experiences to new heights. Prepare to be captivated by the future of customer service!
Tetiana George.
Tetiana George
CEO, Curium
Tetiana is the CEO and Co-Founder of Curium, a no-code tech platform that runs end-ton-end claims and compliance. During the past 17 years Tetiana has worked for most of the large global insurers as consultant with the Boston Consulting Group and Oliver Wyman (part of Marsh McLennan Group). She advised firms in more than 20 countries across variety of areas from strategy to operations and product design. Tetiana came to Australia in 2017 and joined Blue Zebra Insurance as Head of Claims & Operations. Having experienced the power of technology firsthand, she started Curium to enable insurers, underwriting agencies, and brokers to enter the market and scale in record time.
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