08/12/25

How to Make Compliance Efficient and Effective

Designing an efficient and effective compliance management system is one of the biggest challenges for financial services and insurance businesses. AFSL holders, MGAs and brokers must meet an increasing list of regulatory obligations, while also keeping operations lean and delivering great customer outcomes. The good news: compliance doesn’t need to be complex or costly. When done well, it improves trust, reduces risk, and strengthens your business. This guide explains how to streamline compliance processes, reduce manual work, and build a system that meets regulatory expectations—without slowing down your team.

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01/09/25

ASIC’s 2025–26 Plan: Insurance, Complaints & Directors in the Hot Seat

ASIC’s 2025–26 plan targets insurers: complaints and claims must be tracked and analysed, directors face personal accountability for conduct and claims, and AI/digital tools require transparency and safety. Curium’s real-time complaint detection, governance dashboards, and explainable AI align with these priorities, positioning compliance as proactive risk management and customer confidence.

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29/08/25

Data in the Open: Regulating AI-driven Decisions in Australian Insurance

As we embed AI deeper into insurance operations, the gains are real: faster decisions, lower costs and less friction for customers at moments that matter. But those gains bring new legal and compliance obligations we can’t always predict. Regulators here have been clear - consumer treatment must not be a casualty of efficiency. At Curium we keep organisations up to date on obligations and supply the systems and know-how so nothing slips through the cracks.

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22/08/25

ANZIIF Awards 2025

Curium has been named a finalist in two 2025 ANZIIF awards: Insurtech Start Up of the Year and Service Provider to the Insurance Industry. The nominations recognise Curium’s technology driven compliance platform, claims automation and regulatory expertise, validating its mission to turn compliance into competitive advantage and deliver customer value.

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13/08/25

General Insurance Code of Practice Changes 2026 – What Insurers and Consumers Need to Know

The General Insurance Code of Practice is getting its biggest shake-up in years. Coming in 2026, the reforms will make key insurer obligations legally enforceable, strengthen consumer protections, and set higher standards for claims handling, disaster response, and support for vulnerable customers. We break down what’s changing, why it matters, and how insurers can prepare now.

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05/06/25

Mandatory Climate Disclosures in Australia: What Insurers, Brokers and Underwriting Agencies Must Know

Mandatory climate disclosures are now a legal reality in Australia — with phased implementation starting in 2025 and full coverage expected within a few years. For insurers, brokers, and underwriting agencies, this is not just an ESG trend. It’s a regulatory compliance obligation with real financial and reputational consequences

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03/06/25

New Cyber Reporting Obligations Now in Force in Australia: What You Need to Know

Australia has entered a new era of cyber governance, with heightened expectations and reporting obligations for businesses. Read on to understand the most recent raft of legislative changes impacting the insurance sector, among others.

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10/03/25

Cascading Fallout of CPS 230: What Insurance Professionals Need to Know

For a deeper understanding of the cascading impacts of CPS 230 on the insurance industry, read this expert analysis on the potential ripple effects and compliance challenges.

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05/03/25

Is CPS 230 a Threat to Smaller Agencies? Key Insights

Smaller agencies may face challenges meeting CPS 230’s new compliance requirements due to limited resources. However, embracing technology to streamline compliance can help them stay competitive in the evolving market.

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03/02/25

Brokers Demand Transparency: Outrage Over Secret Insurer Penalty

The General Insurance Code Governance Committee recently imposed a $100,000 penalty on an unnamed insurer for serious claims and complaints handling failures. While the insurer's proactive response was considered in maintaining its anonymity, this decision has drawn criticism, especially from brokers. They argue that the lack of transparency undermines consumer trust and accountability in the insurance industry.

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29/01/25

Preparing for APRA’s CPS 230: What Service Providers Need to Know

APRA's CPS 230, set to take effect on July 1, 2025, will impose stricter risk management, business continuity, and compliance requirements on insurers. Service providers in the insurance industry will also need to align with these new standards, ensuring they can manage risks, maintain operations during disruptions, and comply with the heightened regulations.

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15/01/25

Practical guide to fraud detection and prevention for Brokers

A "Practical Guide to Fraud Detection and Prevention for Brokers" offers actionable steps and strategies to help brokers identify, prevent, and respond to fraudulent activities in the insurance industry. The guide emphasizes practical tools like due diligence, recognizing warning signs of fraud, implementing secure systems, and educating staff.

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